Repairing office doesn't fix the problem. Another user logging in to the fault-user's PC also can use the forms without issue. If they log in to another's PC it will work ok for them.
The issue affects one user on one machine. We have many hundreds of these forms in use, and when a user gets this issue, it behaves the same on all the forms. It isn't happening to any one file in particular.
(The protection is enabled using 'Developer' > 'Restrict editing' > 'Allow editing for filling in forms'.) The documents are protected, for 'form filling' only, and they have text areas within them for users to type in to. The problem is that some users are unable to use the 'backspace' or 'return' keys when typing in to form text fields in protected forms. Is anyone able to help me with an issue that I can't seem to solve? I looked at this older thread but nothing seemed to apply or work.
